Privacy

Privacy policy

South Bay Drainage is an independent information and referral resource. This policy explains what information we collect when you use the site or submit a quote request.

Information you provide

If you submit a request form, we may collect your name, phone number, email address, property city, project details, the page where the request was submitted, and basic request timing information.

How requests are used

We use request details to understand the project, follow up about the request, prevent spam, and where appropriate route the request to a local provider who may be a fit. Submitting a request does not guarantee that a provider will contact you or accept the project.

Analytics

We may use Google Analytics 4 to understand aggregate site usage, such as pages viewed, traffic sources, and completed request events. Analytics data helps us improve page quality and understand whether the site is useful to local homeowners.

Security and retention

Request information is stored in a database used for follow-up and referral routing. We use reasonable safeguards, but no internet system can be guaranteed completely secure. We keep request information only as long as useful for operations, recordkeeping, spam prevention, or legal compliance.

Important limits

This site is not a contractor, engineering firm, official inspection service, emergency service, insurance advisor, or government agency. Do not submit sensitive financial, medical, or emergency information through the form.

Contact

To request deletion or correction of information submitted through this site, use the same contact path used for your original request or reply to any follow-up message you receive.